We have validated the fix for this issue and will be rolling it out between 12:00 PM ET and 1:00 PM ET.
Posted Apr 30, 2025 - 10:32 EDT
Update
We have identified the root cause for this issue and are planning on deploying a solution to mitigate this behavior.
Posted Apr 30, 2025 - 08:55 EDT
Identified
An issue has been identified where if the name of the file includes a space, the file cannot be attached. This includes attachments being received from integrations such as Agent Trax.